1. Acceptance of Terms

By accessing or using the services provided by StruSol Design Portal ("we," "us," or "our"), you ("you," "user," "customer," or "client") agree to be bound by these Terms and Conditions ("Terms") and our separate "Privacy Policy", which is incorporated by reference. If you do not agree to these Terms or the Privacy Policy, do not use our services. These Terms apply to all users, including individuals, businesses, and organizations.

2. Our Services

StruSol provides a self-service design portal offering:

• Structural design templates and documentation
• Drawing generation with your company’s logo (if provided)
• Customizable reports and technical outputs
• Secure user accounts and credit-based access

Disclaimer: Our design tools were developed based on our extensive knowledge and experience in structural engineering services. You must notify StruSol Pty Ltd for any discaraparancies between our design and project's specific needs or Architectural requirements before undertaking any construction works. Should you be uncertain on design inputs and need a full review of your project to ensure its compatibilities and compliance with project's specific requirements and regulations, please feel free to contact StruSol Pty Ltd. Our flat fee of $250.00/hr Excl. GST is applied for such a review.

3. User Responsibilities and Indemnification

You are responsible for the accuracy of the information you provide, including:

• Your name, company, and address (required for document generation)
• Providing a valid logo for inclusion in drawings (optional)
• Users must provide accurate project details, inputs, and supporting documentation for the system to generate relevant and accurate outputs.
• Ensuring generated designs are reviewed by a licensed engineer or a qualified/licensed contractor before commencement of any construction works. StruSol Teams are available to assist with any concern that may raise during such a review.

You agree to indemnify and hold harmless StruSol, its directors, employees, and contractors from any liability arising from misuse or reliance on the generated documents.

4. Accounts, Security, and Data

• You must create an account to use our services.
• You are responsible for maintaining the confidentiality of your credentials.
• All data submitted and generated is stored securely and may be retained for service improvement, legal, or auditing purposes.
• StruSol complies with applicable privacy laws in Australia. For full details on data collection, use, and your rights, please review our Privacy Policy.

5. Credits and Payments

• Services are accessed using credits purchased via the portal.
• The users don't need to pay for the services while using the design portal. Once you are happy with outcomes, our portal calculates the fees associated with the service you received. You can directly pay the related invoices via our secure Stripe payment services and immediately after payment download the drawings, documentations, and certificates.

6. Intellectual Property

• All tools, algorithms, software, templates, reports, and outputs generated by StruSol remain the intellectual property of StruSol unless explicitly stated otherwise.
• You are granted a non-exclusive, non-transferable license to use the generated documents for your business or project needs.
• You may not resell or redistribute generated content without our written consent.

7. Limitation of Liability

• StruSol Pty Ltd does not warrant that outputs will be free of errors, suitable for every jurisdiction, or compliant with specific regulatory standards.
• StruSol Pty Ltd when provides certification accepts responsibility for the performance or non-performance of the Services to the extent provided in this Agreement.
• StruSol Pty Ltd shall have no liability to the Client for or in connection with any indirect, economic, special or consequential loss or damage including without limitation; loss of actual or anticipated profit or revenue, business interruption or shutdown, loss of production, delay costs, loss of opportunity, income or rent, financing and holding costs in connection with the Services.
• Notwithstanding any other provision of this Agreement: (a) to the extent permissible by law, the Consultant will only be liable to the Client whether under contract, in tort, under statute or otherwise for any loss, damage or injury to the extent and in the proportion to which such loss, damage or injury is caused by the fault of the Consultant; and (b) unless StruSol’s liability is limited under next clause, StruSol's aggregate liability to the Client arising out of the performance or non-performance of the Services, whether under the law of contract, tort (including negligence), statute or otherwise, shall be limited to the extent permissible by law to the fee payable to the Consultant under this Agreement (excluding GST and reimbursable expenses) or $50,000.00, whichever is the lesser.
• This subclause only applies if the law governing this Agreement is that of an Australian State or Territory and/or the Commonwealth of Australia. The liability of StruSol Pty Ltd for breach of any term, condition or warranty under or implied by the Trade Practices Act 1974 (“Act”) shall be limited, at the option of the Consultant, and to the extent permitted by the Act, to: (i) the supplying of the Services again; or (ii) the payment of the cost of having the Services supplied again.
• Any liability which StruSol Pty Ltd may have in connection with the Services, whether under the law of contract, tort (including negligence), statute or otherwise, shall be deemed to have been discharged at the expiration of 2 years from the completion of the Services and the Client is thereafter barred from commencing any action or making any claims against the Consultant in connection with the Services, unless legal proceedings are issued and the associated formal documentation served upon the Consultant within that period.
• We are not liable for indirect, consequential, or incidental damages, including but not limited to project delays, construction issues, or financial losses.

8. Termination of Service

• We reserve the right to suspend or terminate your account if you violate these Terms, misuse the platform, or engage in fraudulent activity.
• Termination does not entitle you to a refund.

9. Governing Law and Dispute Resolution

• These Terms are governed by the laws of Queensland, Australia.
• Disputes shall first be attempted to be resolved through negotiation. If not resolved, disputes will be subject to the jurisdiction of the courts of Queensland.

10. Recieving Marketing and Sales Communications

By registering,

You may withdraw this consent at any time by clicking the "unsubscribe" link in any email or by replying STOP to any text message.

11. Changes to Terms

We may update these Terms at any time. Changes will be posted on the portal and are effective immediately. Continued use of the portal constitutes acceptance of the updated Terms.

12. Contact Information

If you have questions regarding these Terms, please contact us at:
StruSol Pty Ltd
Email: support@strusol.com